Leatherman’s warranty covers only the original primary owner and does not cover abuse, alteration, theft, loss or unauthorised and/or unreasonable use of a Leatherman product. We are closed during the weekend and Bank Holidays. If the return is a result of our error, Leatherman will also refund shipping charges and will compensate you for the return shipping of the item. Browse our official online store. Leatherman, the original American multi-tools with a 25-year, no-questions-asked warranty. Get the free leatherman warranty form. Royal Mail Tracked 48hr: Order before 12pm on Monday 21st December 2020. PACKAGE YOUR TOOL SECURELY AND RETURN IT TO: Whitby & Co (UK) Ltd Aynam Mills Canal Head North Kendal, LA9 7BY Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for … Please view our Warranty Policy or contact our customer service team. How to fill out application. If a fault is found, we'll aim to replace your item free of charge … By signing up you agree to Leatherman’s Privacy Policy and Terms & Conditions. For shipments to PO, FPO or APO boxes, Standard US Post is the only shipping available. It isn't imperative that I get it back immediately (they got it on 29 June) as I also have a Leatherman Wave, but I figured I would see how the turnaround time was for warranty work. www.myhermes.co.uk) … Leatherman is closed on all major US holidays. Your applicable state and/or local tax will be calculated and added to the total when your credit card is charged, just prior to shipping. After many years with a broken screwdriver, I have decided to take leatherman up on there 25 year warranty to repair or replace my sideclip due to knife blade defects. We've got your back with our 25-year limited warranty. Do Leatherman tools carry a lifetime warranty? The warranty for Leatherman and Ledlenser is handled by Zen Imports Pty Ltd. Parts don’t fit? Our warranty is simple, submit the online form and then send us your tool. EXCHANGES AND RETURNS: This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of receiving the item, if the item is in its original condition - unused, in original packaging with the original tags still attached. If you are from the Portland, OR area and would like to complete a warranty return in person, please visit our Leatherman store in Cascade Station. Can you just send me the parts I need? Leather and synthetic materials aren't as tough as steel. To obtain warranty service, you must return your tool to a local authorized service center Depending on the tool defect, they will decide whether to repair your tool or replace it with a product of equal or greater value. Orders received on weekends and bank holidays will be processed on the next working day. Eastern Outdoor Sales Attn: Leatherman Warranty … You looked everywhere including the box of papers in the corner of the attic but the warranty … If you are from the Portland, OR area and would like to complete e warranty return in person, please visit our Leetherman store in Cascade Station. If you wish to return items, you must email us immediately. The warranty … Despite their best endeavours, it's possible that some areas of the Country may experience a reduction in service levels due to Coronavirus-related absences at their local Mail Centre or Delivery offices. Leather and synthetic materials aren't as tough as steel. Actually, it's 25 years, which is still impressive. Be sure to download and complete the Warranty Return Form below. Upon receipt and evaluation of the warranty product(s), an e-voucher code will be generated and sent ; to the email address provided. *Excludes items listed as Final Sale. That’s why we offer our 25-year warranty, so you can be confident your Leatherman lasts for a lifetime of use. Gerber is proud to offer a lifetime limited warranty in North America,and a 25 year limited warranty outside of North America. E-voucher warranty tools will not be returned … Leatherman UK Shopify Website Design, Subscribe to our newsletter and you will be entered in to our monthly prize draw. ... Oregon; That’s why we offer our 25-year warranty, so you can be confident your Leatherman … Warranty product(s) must be shipped to Leatherman Tool Group in their entirety – not solely an ; implement or handle. If your product has sentimental value to you, please do not send it in, and instead contact our customer service team. For shipments going to AK or HI UPS two-day, or Standard US Post are the only shipping methods available. 06. Ship and Insure Your Return Christmas Delivery Dates | FREE Standard Delivery on Orders over £50.00*. If the part doesn’t meet its advertised purpose or does not fit in accordance with the Sparesbox 100% Fitment Guarantee, we’ll cover the return shipping cost.If you change your mind or no longer require the item, you will need to pay the return … Get how-tos and hacks for everything from camping to cookouts. Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc., may take a day or two longer due to their geographical location. Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Canada Shipping Address: Stay up to date on all new Leatherman products. We are unable to carry out repairs, send replacement parts or engrave any multitool. Content Copyright 2020. Please do not ship them your tool sheath. Also, from what I've been reading, the Blast was discontinued some time ago - any chance they'd be able to get me a refurb'd old stock, or will they be switching it with a new model? We apologise for any inconvenience that this causes you and ask for your patience and understanding during this challenging time. Skip to content. 03. Reading about everyone’s experiences of the Leatherman warranty and service, here’s what I reckon happens when you send in your multi-tool. To obtain warranty service, return your tool to Leatherman Tool Group. We advise that you send it via a secure method (i.e. AUSTRALIA Leatherman Repair and Warranty … Warranty. It doesn't cover sheaths, which are very durable but could be subject to high wear and tear. Check any nearby sporting goods shop and ask., but call before you go. ABOUT US. We therefore recommend using a tracked, insured delivery method. Like Goose in ’80s movie, Top Gun, the Wingman is an excellent companion to keep by your side at all times – which is how we imagine it got its name.With 14 built-in tools, it isn’t too overwhelming to become intimately familiar with it, yet it is still comprehensive enough to get most daily projects and work around the house done. You may, within 14 working days of receipt of your order, return any item in its unused, original condition for a full refund. If you are returning the product because it is defective, please complete the relevant form on our Warranty Page and return it to us with your faulty item to the following address: Whitby & Co (UK) Ltd Leatherman Warranty Returns Aynam Mills Kendal Cumbria LA9 7BY. Whitby & Co (UK) Ltd are the exclusive Importer and Distributer for Leatherman in the UK and Ireland. Do Leatherman tools carry a lifetime warranty? Royal Mail Special Delivery or myHermes at . WARRANTY EXCEPTION. No worries, you have 60 days to return the item in its original packaging for a full refund or store credit. THE LEATHERMAN STORY. Items should be returned in the original product packaging with the packing slip included. Click here to find out more >>. They cannot be responsible for items that do not reach the service centers. This Warranty covers tools purchased for personal use only and does not cover commercial accounts or … 05. Our marketing department track suggestions and welcomes your feedback, so feel free to address your ideas to them at info@leatherman.com. The most secure digital platform to get legally binding, electronically signed documents … Please take this int 25-year limited warranty. Royal Mail are continuing to provide a delivery service throughout the Covid-19 pandemic. Exceptions. So I sent the tool in to Leatherman USA warranty service, in Portland. The form must be completed, signed and included with your product in order for us to process your warranty request. Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc. Once received, your Leatherman warranty return will be inspected by our Warranty team. Learn More. may experience varying levels of employee absence due to illness and self-isolation. If the return is a result of our error, Leatherman will also refund shipping charges and will compensate you for the return shipping of the item. Having quality issues? Be sure to have the information from your packing slip and the name of the original purchaser of the order ready to provide to the customer service representative over the phone. No orders are processed on these days. However, as cases of Coronavirus varies across different areas of the UK, they, along with other organisations. Leatherman custom product is built just for you and cannot be returned or exchanged. Delivery will be made by Royal Mail Tracked 24. It's been in service as a firefighting tool for a few years, and I gave her … If you are returning the product because it is defective, please complete the relevant form on our Warranty Page and return it to us with your faulty item to the following address: Whitby & Co (UK) LtdLeatherman Warranty ReturnsAynam MillsKendalCumbriaLA9 7BY. You can return the item for any reason in new and unused condition: no shipping charges ; Learn more about free returns. Actually, it's 25 years, which is still impressive. OFFICIAL LEATHERMAN WARRANTY SUBMISSION FORM Please type into the form when possible for legibility. Orders received after 1.30pm will be processed the following working day. You will need to return your defective product to the Seller via Amazon's Returns Process. Leatherman Warranty Form. However, as cases of Coronavirus increase across the UK, they, along with … Order processing takes 1-3 business days and shipping time/method selected begins as soon as your product leaves our warehouse. Unfortunately, they can not be responsible for tools that never reach them. Tim Leatherman founded the company on a few simple, but fundamental principles: manufacture the … Also, some general merch … Items should be returned in the original product packaging with the packing slip included. Available for PC, iOS and Android. UNITED STATES SHIPPING ADDRESS: Leatherman Tool Group, Inc. Attn: Warranty … Shipping Address in order to be repaired. LA9 7BY When returning the tool please make sure it is securely packaged. Our office is open Monday - Friday, 8:30am - 5:00pm. I can't live without my Leatherman for even a day. It doesn't cover sheaths, which are very durable but could be subject to high wear and tear. We are constantly innovating so check back regularly. Because Leatherman didn’t start selling his first multi-tool until 1983 – 34 years ago – there aren’t many multi-tools that are older than their 25 year warranty. No orders will be processed on these days. If you are returning a product to us, you are responsible for paying for the return of the goods and its safe delivery and have a legal obligation to take reasonable care of the product(s) whilst they are in your possession. After many years with a broken screwdriver, I have decided to take leatherman up on there 25 year warranty to repair or replace my sideclip due to knife blade defects. Shipping Address United States. SALE NOW ON: USE 'SAVE15' AT CHECKOUT. Leatherman Can’t Repair Tool Under 25-Year Warranty, Replaces It Instead 1.11.13 10:47 AM EDT By Laura Northrup @lnorthrup above and beyond tools leatherman leatherman super tool Warranty Information. THE LEATHERMAN WARRANTY. If it doesn't, we've got your back with our 25-year limited warranty. A. This may result in a delay in delivering your order. Click here for Warranty Form. This warranty does not cover sheaths, accessories, imprinting, colour finishes, cleaning or sharpening. Free returns are available for the shipping address you chose. **I sent in my two older model Leatherman Waves to have some repair work done. You will be sent tracking information via email for all tracked UK orders, Royal Mail aims to deliver your parcel the next working day (subject to any events that are beyond our reasonable control). We will refund the total of the items returned in your order, less shipping costs each way. If you don't manage to contact us in time, or we're unable to amend / cancel your order due to it being processed, don't worry as any unwanted items can be returned to us. Can I get on a commercial aircraft carrying my Leatherman tool? Why should I buy a Leatherman tool? I did not email or phone first, or fill out any forms, I simply sent it to them in an envelope with a note of my return address and contact details. Please use one form for each tool being returned. Under the warranty of Leatherman and Ledlenser, we will repair or … Return address; A brief description of all the problems; Do not ship us your sheath; You are responsible for shipping costs to the authorized service center. 02. Step 2: Ship Out Your Package. Let me guess, the screwdriver on your trusty 9 year old Leatherman multi-tool has finally thrown in the towel. You must also return the products to us immediately, in the same condition in which you received them, and at your own cost and risk. Delivery will be made by Royal Mail Tracked 48 within 2-3 working days (subject to any events that are beyond our reasonable control) of receipt of your order. A. Made in the USA, all tools and knives are supported by a 25-year warranty. 01. Deliveries can only be made to the UK. If you continue we’ll assume that you understand this. Orders with customized products ship together and take an additional 2-4 days to process. We request that you email us at returns@leathermantool.com or call us at 1-773-348-3267 to get authorization first, to ensure that you receive proper credit. By clicking enter you are verifying that you are over 18. Hang out and pick up some new crafty tricks with the Leatherman crew at THE WORKBENCH. In the package, please include your name, return address and a brief description of the problem. Orders received before 1.30pm on a working day will be processed and dispatched the same day. Leatherman. You should be able to go to a store that sells them for a return to Leatherman warranty. Thank you, Your Staff at Leathermantool.com . Extremely high quality multi-tools, knives and wearables. Sign up to receive exclusive offers and more. Where does the Leatherman name come from? Signature Date WARRANTY ADDRESS FOR THE US … If within 25 years from the purchase date of your genuine Leatherman tool you find any defect in material or workmanship, you can count on the manufacturer to make it right with fast warranty service. Kendal. All Leatherman products are covered by a 25-year limited warranty. I called Leatherman's warranty department today and spoke to a nice woman named Cindy. Leatherman's Warranty … If you fail to comply with this obligation we may have right of action against you for compensation. Deliveries can only be made to the UK. Be the first to know about Leatherman products, events and promotions. Leatherman … Leatherman's Warranty policy covers tools that have failed as a result of a material defect and / or workmanship. Working Days/Hours: Monday - Friday 7:30 am - 4:00pm EDT Saturday & Sunday - Closed We advise that you send it via a secure method (i.e. Shipping Address Canada. PLEASE NOTE: Sentimental lights MUST be shipped out to our United States Shipping Address … Please see below our opening and closing times over the festive period: If you need to amend or cancel your order, we may be able to do this if you contact us immediately after placing your order. SUBMIT WARRANTY REQUEST . WARRANTY SERVICE We are currently experiencing significant delays for warranty processing of Leatherman WAVE and WAVE+ tools in Stainless Steel, due to a shortage of parts as a result of Covid19. Order processing takes 1-2 working days and delivery time will begin as soon as your order leaves our warehouse. If within 25 years from the date of purchase you find any defect in material or workmanship with your Leatherman multi-tool, return it to Leatherman Tool Group, Inc. or an international authorized repair center. Fill out, securely sign, print or email your leatherman warranty form instantly with SignNow. They sent me a brand new tool. Once received, your Leatherman warranty return will be inspected by our Warranty team. Fill out, securely sign, print or email your leatherman warranty form instantly with SignNow. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. The Leatherman Blog. may take longer due to their geographical location. We anticipate delays into March 2021, for the repair and replacement of Stainless Steel WAVE tools. Final Sale items cannot be returned or exchanged. Start a … Phone: 1-877-524-3478. Are you sure you want to remove the following product from the cart? Important Notice: Due to the unfolding situation with Coronavirus (COVID-19) Royal Mail are continuing to provide a delivery service. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. Camping during & shoulder season can be sweet: fewer crowds, fewer & bugs, and fall colors or spring blooms in full effect. LeathermanUAE. Now you’re thinking about Leatherman’s warranty and where you put that receipt for it. United States Shipping Address: Leatherman Tool Group, Inc. Attn: Warranty 5226 NE 152nd Place Portland, OR 97230. Shipping via UPS or FedEx. Check Out Our Blog » Outdoor. If an item is returned to us in unsalable condition, you will be charged a restocking fee at our discretion. If you wish to submit an idea for which you already have or may obtain a patent or other ownership rights, please write to the Office of the President, Leatherman Tool Group, PO Box 20595, Portland, Oregon 97294. Whitby & Co Warranty Aynam Mills Canal Head North Kendal LA9 7BY When returning the tool please make sure it is securely packaged. We offer a 30 day return policy on purchases. to the email address provided. Email: Send a message. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening. Those will not be sent back to you. Customized or engraved items are not subject to return or exchange. Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Durham NC, 27703. We are unable to accept any orders for delivery to Eire or any other address outside of the UK. If a fault is found, we'll aim to replace your item free of charge within 10 working days. We offer FREE standard delivery on orders over £50.00,*U.K. only. Leatherman Warranty No Receipt. STEP TWO: SHIP IT OUT The addresses below are for MAILING ONLY. I told her about my Wave. For repair centers in your area contact the address … When you return your tool, be sure to use an insured shipping method. Royal Mail Special Delivery or myHermes at. We use cookies to ensure that we give you the best experience on our website. The warranty also doesn't cover some accessories. We go to extraordinary lengths to make sure your Leatherman tool gives you many years of dependable service. Please contact Customer Service to request a Return: 800-847-8665. Leatherman Tool Group, Inc. Attn: Warranty 5226 NE 152nd Place Portland, OR 97230 (800) 847-8665 (ask for Warranty) toolwarranty@leatherman.com . In this case, you will receive a full refund of the price paid for the product(s) in accordance with our Refund Policy set out below. www.myhermes.co.uk) as we cannot be held Leatherman Manufacturer's Warranty. Leatherman Warranty Returns Form This Warranty Returns Form must be completed, signed, dated and included with your product. START A WARRANTY CLAIM ONLINE. Orders must contain £50.00 of physical products. Leatherman Tool Group, Inc. ATTN: Warranty 12106 NE Ainsworth Circle Portland, OR 97220 We’ve extended our Christmas returns policy so that you have until 31st January 2021 to return any unwanted orders. We are unable to accept any order for delivery to Eire or any other address outside of the UK. This warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman … I'm from outside North Am **Don't Forget to Rate, Comment, and Subscribe!!! Address: 4500 Emperor Blvd. The following states will have tax applied: AZ, AR, CA, CO, FL, GA, HI, ID, IL, IN, IA, KY, LA, ME, MD, MI, MN, NE, NV, NC, ND, NJ, NY, OH, PA, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, and WY. Under Leatherman's 25 year warranty, tools will be replaced, at our discretion, with the same or comparable model if your returned tool has been retired. Leatherman Warranty Form. To have your Leatherman Tool inspected, please send it to us at the address below. Gerber products … 04. Once an order for a custom or engraved item is received, it cannot be cancelled. We’re proud to stand behind every product that leaves our factory in Portland, Oregon. Final Sale items cannot be returned or exchanged. THE GERBER GUARANTEE. Rather than use the Amazon guarantee, I sent this tool straight to the UK Leatherman warranty address (which I got off their website). View the range. Signature Date WARRANTY ADDRESS FOR THE US Leatherman Tool Group Inc. Attn Warranty nd 5226 NE 152 Place Portland OR 97230 Eastern Outdoor Sales Attn Leatherman Warranty 166 South Service Rd. EXCHANGES AND RETURNS: This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of … Delivery time will begin as soon as your order leaves our warehouse. E-voucher warranty tools will not be returned to the sender. Leatherman stands behind there lifetime warranty! Return Address: Suburb: State: Postcode: Product Name: Description of Fault: (if sending back multiple items, please list them all below) In the majority of cases, your product will be replaced by default with a new unit. Final Sale items cannot be returned … *Excludes items listed as Final Sale. Royal Mail Tracked 24hr: Order before 12pm on Tuesday 22nd December 2020. Leatherman Wingman Multi-Tool. EXCHA {"enabled":true,"tagManagerID":"GTM-58353KS","currency":"USD","action":"","resouces":{"logUrl":"/on/demandware.store/Sites-lmusa-Site/default/GoogleAnalytics-Log"}}, NEW: THE AINSWORTH PREMIUM LEATHER SHEATH, California Residents: Do Not Sell My Info. Read the whole story here » The Leatherman Difference. How does the Leatherman warranty work? WARRANTY EXCEPTIONS The Leatherman Warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products. Company Registration Name: Whitby & Co (UK) LtdCompany Registration Number: 1351816Registered address in Leatherman.co.uk is closed on all bank holidays. Q. Leatherman UK Shopify Website Design, Subscribe to our newsletter and you will be inspected by our 25-year limited.! Just a few years, which are very durable but could be subject to high wear and tear other.! Refund the total of the problem I ca n't live without my Leatherman for even a day comply this! North Am * * I sent in my two older model Leatherman Waves have...: manufacture the … Leatherman warranty to carry out repairs, send replacement parts engrave..., it 's 25 years, and instead contact our customer service to request a return:.!, Inc. Attn: warranty 5226 NE 152nd Place Portland, Oregon be held 01 - closed.! Request a return: 800-847-8665 Post is the only shipping available your product leaves our warehouse possible! Begin as soon as your order leaves our warehouse experience varying levels of absence! 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